Terms & Policies

 

CANCELLATION POLICY:

We ask for 24 hour cancellation notice for any service. A partial or full payment of service may be required if violated. It takes time and resources to book and set up for appointments. Our therapists travel from different towns in the area to come to Truckee and accommodate our clients, so it is appreciated if we have ample notice that you are not able to make an appointment. Please remember to consider weather, road and airport conditions as to not interfere your appointment with external complications.

CHECK-IN:

It is best to leave yourself more time than your map may give to in order to arrive, especially during holidays and adverse weather. Please try to arrive about ten minutes early to use the restroom, fill out a client form, and meet your therapist to discuss what needs to be focused on during your massage.

FACILITIES:

Our building is accessible for people with disabilities. Restrooms are located in the hallway.

MEDICAL CONCERNS:

Massage is meant to help improve and relieve various ailments and health conditions, but if you have a specific health concern in regards to massage therapy feel free to contact us for further discussion.